Wednesday, May 29, 2013

OverDrive Update for downloadLibrary Patrons

If you're currently using OverDrive to read and/or listen to materials from our downloadLibrary collection on an Apple or Android device we have news for you:

On May 28, OverDrive released a new and improved version of the OverDrive Media Console app. Many devices with the app already installed will simply prompt you to download and install the new version. However, if you need to access your app store, here's how:

App for Apple devices
App for Android devices

Important Note

If you are on an Apple device will have to re-authorize it with your Adobe ID. You will have originally created this ID when you first set-up OverDrive and can use the same login information. Your username is your email address and your password is whatever you created for this specific account. If you've forgotten your password you can have it reset at the Adobe website.

If you have problems when trying to complete an audiobook download that you had already borrowed, try following these instructions from OverDrive. The error message will say, "downloadManagerErrorDomain:403".

Still having issues with the update? Give us a call at 519-271-0220.

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