Wednesday, January 11, 2012

eReader Problems?

We have noticed a few common issues arising with people who are having problems getting ebooks transferred to their readers (like Kobo or Kobo Touch).
  1. Ensure you have the correct date, time and timezone set in the settings on your device - and on your computer. 
  2. Check that you have set your device to "connect" when you plug it into your computer. 
  3. Have you Authorized your device with your Adobe ID? If it isn't' authorized, it won't appear in Adobe Digital Editions. 
  4. Once you transfer the ebooks and unplug your reader, don't press any buttons on the reader until the "processing" has finished. 
For more troubleshooting help, be sure to check our website or contact the library and we will give you a hand!

No comments:

Post a Comment